|
Here are just a few of the great
comments we hear from our customers every day …
Keeping Promises in New Jersey
Barbara, a Purchasing Agent from a major New Jersey corporation,
orders pallets from John Rock, Inc., every month. She chooses John
Rock, Inc., over other companies because of their competitive
pricing and on-time delivery.
“What
makes John Rock, Inc., different is that everyone gets involved to
meet my needs. They’ll do whatever it takes. For example, if
management asks me to have a rep come to talk to our company, the
owner (Bill MacCauley) comes out to speak with us himself.”
“Everyone gets involved to meet my needs.”
– Barbara, Purchasing Manager at a major New
Jersey corporation
Barbara
also likes the day-to-day service she receives when dealing with
John Rock, Inc. “I have been talking with the same person for the
last 5 years – Jeanne. She knows more about pallets than anyone I
know.”
Overall, Barbara says, “It is a pleasure dealing with John Rock,
Inc.”
Dianne Kilcoyne from Silgan Plastics
Dianne
Kilcoyne is Manufacturing Services Manager for Silgan Plastics in
Langhorne, PA. She orders four truckloads of pallets every week –
and she always gets them from John Rock, Inc.
They
choose John Rock for the quality and service they receive. In fact,
says Dianne, “the level of service is exceptional; the quality –
flawless.” In particular, John Rock, Inc. helps Silgan Plastics
with their International Customer requirements and heat treating of
pallets. In that arena, John Rock, Inc. shines.
“They always come through for us.”
– Dianne Kilcoyne, Manufacturing Services
Manager, Silgan Plastics
What
makes John Rock, Inc. different from other companies? For Dianne
Kilcoyne, it’s responsiveness. “They go the extra mile to meet our
needs. We sometimes have to cancel or add deliveries on short
notice and John Rock, Inc. always comes through for us.”
Developing the Perfect Solution
“John Rock deserves a big round of applause.”
– Nicole, Operations Manager at a large concrete
manufacturing facility
Nicole is the operations manager for one of the largest concrete
manufacturing facilities in North America. Recently, their company
started up a new plant in New Jersey
— and when things got
hectic, Nicole relied on John Rock, Inc.
“John Rock’s dependable staff was a simple phone call away when I
needed them, and always ready to help,” says Nicole.
Nicole was also impressed with the problem-solving skills and
innovative ideas she got from the John Rock, Inc. staff. “I was
very impressed … we were developing a newly-designed pallet for
specialized products, which have to be handled very differently. John
Rock, Inc. developed the perfect solution and provided us with a
quality product to ensure safe shipping and storage.”
In addition, Nicole chooses John Rock, Inc. for excellent service
and commitment to quality.
“Thank you for everything!” |